It’s a narrative that has emerged over time: the story of how online communities, like Tumblr, have allowed young people all around the world to find community, acceptance, and connection.

But what can get lost in that narrative is the importance of community in a physical space, of what can happen when someone struggling with loneliness and alienation comes together, for the first time, with others they can relate to and see themselves in.

And that’s the transformative power of community, something Glennda Testone and her team at The Lesbian, Gay, Bisexual & Transgender Community Center in New York City have seen firsthand, time and time again.

From social media to the sharing economy to the forthcoming evolutions of collaborative consumption on the horizon, what remains central is how community–face-to-face and in the here and now–can transform organizations, industries, and lives.

Glennda Testone is the Executive Director of NYC’s Lesbian, Gay, Bisexual & Transgender Community Center. Since joining The Center, she has strengthened its programs for adults, youth and families, ensuring all LGBT New Yorkers have an opportunity to live happy, healthy lives. This past year, Testone led a $9M capital building renovation to transform the LGBT community’s home on W 13 Street. Testone previously served as Vice President at ... View Profile